❓ Frequently Asked Questions
Can the labeling and packaging be customized?
Yes, we offer comprehensive customization services for labels, packaging, and product designs to meet your specific requirements.
What is the minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation for prospective clients.
How long is the lead time for orders?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges from 30 to 45 days.
What is the expected lifetime of these lighting systems?
Our lighting systems are designed to operate for at least 50,000 hours. We provide a 5-year warranty to ensure long-term performance.
How do you guarantee product quality?
We have a professional quality inspection team that monitors the production process to ensure a low defective rate, backed by a robust after-sales support system.
What are the standard payment terms?
Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance due before shipment.