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Frequently Asked Questions
What is your main product range?
We mainly produce a wide range of LED lighting including LED bulbs, filament bulbs, flood lights, panel lights, spot lights, strip lights, tubes, and specialized bulbs like G4/G9 and Edison styles.
Can you provide samples before mass orders?
Yes, we can supply samples for quality verification. While customers cover the sample and courier charges, these costs are typically credited back once a formal order is placed.
What is the standard warranty for your LED products?
We offer a high-quality assurance with warranties ranging from 2 to 5 years depending on the specific product model. We handle replacement costs for any quality issues during this period.
Do you support OEM and custom packaging?
Absolutely. We provide full OEM/ODM services, including customized logos on products and bespoke packaging designs using reinforced materials to prevent logistical damage.
What are your typical delivery times?
Sample orders usually take 3 days. Standard OEM/ODM mass production orders require approximately 30 days, though we can deliver within 20 days if there are no special packaging requirements.
Are your panel lights available in 3CCT versions?
Yes, we offer both single CCT and 3CCT switchable options (Warm White, White, Cool White) to suit different lighting environment needs.