Frequently Asked Questions
What is the warranty period for these lights?
We offer a standard 2-year warranty, with 3 years available for certain customized products. All items undergo rigorous testing before shipment.
Are OEM and ODM services available?
Yes, we have a professional design team ready to provide high-quality customized designs within a short timeframe to meet your specific needs.
What types of lighting products do you specialize in?
We focus on entertainment and architectural lighting, including DMX tube lights, pixel lights, dot lights, strip lights, linear lights, flood lights, and wall washers.
How long does it take for sample delivery?
In-stock samples can be sent within 1 day after payment. If production is required, it typically takes 1-3 business days.
What is the expected delivery time for large orders?
Small orders are processed within 1-7 working days, while large bulk orders generally take 5-15 working days.
What payment terms do you accept?
We accept T/T, Western Union, and PayPal (PayPal is recommended for amounts under 1000 USD).