1. What is the Minimum Order Quantity (MOQ)?
It depends on the product model. Generally, the MOQ for a formal order is 300pcs, but this can be discussed based on specific needs.
2. What are the accepted payment terms?
We accept T/T, L/C, Western Union, and PayPal for your convenience.
3. How does the ordering process work?
First, specify the model and quantities; then we provide a price and PI for confirmation. Once the deposit is arranged, production begins, and goods are delivered within the agreed timeframe.
4. What is the typical delivery timeframe?
Sample orders: within 7 working days. Formal orders: 30-45 days. OEM orders: 50-60 days.
5. What shipping methods are available?
We offer transportation via Sea freight, Air freight, and express couriers including DHL, UPS, EMS, FEDEX, and TNT.
6. What is the warranty policy and certification?
We provide a 1-year warranty for products. Our facility is ISO9001 and BSCI certified, and products meet CE, ROHS, E-MARK, REACH, ETL, and SAA standards.