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FAQ
How to buy your ideal products?
You can provide us your drawings, and we will produce it as per your drawings. Or we can design it if you do not have a clear plan.
How to pay for the order?
TT and L/C are acceptable and TT will be more appreciated. 30% deposit before producing, 70% balance before loading by TT.
What is the estimated delivery time?
It depends on order quantity. Generally, the delivery time will be within 15 to 30 days.
What is the packaging information?
Inner boxes and master cartons are made as per international standards. We can provide special designs if needed. Pallets are used to avoid damage; not more than 35kg per carton, approx 1000kg per pallet.
How long does it take to make a sample and is it free?
It takes about 7 days depending on the sample's complexity. Normally, our samples are provided free of charge.
Can you handle customized color temperatures?
Yes, we provide customization for color temperature, rated voltage, and specific application scenarios based on your requirements.