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Frequently Asked Questions
Are you a manufacturer?
Yes, we have our own factory with over 15 years of R&D and manufacturing experience based on ISO quality management systems.
Can I request a sample order for the Solar Street Light?
Yes, sample orders to test and check quality are welcomed. Mixed samples are also acceptable.
What is the lead time for production?
5-7 days for sample orders and 15-25 days for mass production orders depending on the quantity.
How are the finished products shipped?
Shipping via Sea, Air, or Express (DHL, UPS, Fedex, TNT, etc.) are all available options.
Is it possible to customize the product with a logo?
We provide OEM services, including custom labels and color box packaging according to your specific requirements.
How do you handle product defects and warranty?
Our products maintain a defect rate of less than 0.2%. We offer a 5-year warranty; if a defect occurs, we will provide replacement lights upon receiving video or photo evidence.