Are you a professional manufacturer?
Yes, we operate our own factory with extensive R&D and manufacturing experience governed by ISO quality management systems.
What certifications do your products hold?
Our products are TUV, CB, CE, EMC, SAA, CCC, and RoHS approved, with additional IP65, IK08, and LM79/LM80 reports available.
Do you provide OEM or ODM services?
Yes, we provide full OEM and ODM support, including custom LOGO placement on products and specialized packaging for different application requirements.
What is the standard warranty period?
We offer a 5-7 year warranty depending on specific customer requests and project requirements.
What is the expected lead time for orders?
Sample orders typically take 3-7 days, while mass production requires 10-20 days based on the order volume.
How do you handle product faults or defects?
Our defective rate is less than 0.1%. For units within the warranty period, we provide replacements with new orders or repair/recall solutions based on the actual situation.