Can I have a sample order for LED light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples need 3-5 working days, while mass production typically requires 7-10 days.
Do you have any MOQ limit for orders?
We offer a low MOQ; 1pc for sample checking is available.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT, which typically takes 3-5 days. Airline and sea shipping options are also available.
Do you offer a guarantee for the products?
Yes, we offer a 2-5 year warranty on our products depending on the specific model and requirements.
How do you handle faulty products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will send replacements or repair defective batches based on the situation.