❓ Frequently Asked Questions
Do you have your own factory?
Yes, we have our own professional production facility established in 2014. You are welcome to arrange a visit or a video conference for a factory introduction.
How can I obtain samples?
You can reach out to us via message or email with your specific product demands. We will work with you to provide the necessary samples for your market planning.
What is your Minimum Order Quantity (MOQ)?
We accept small orders starting from just 1 piece. We aim to grow alongside our clients, and as volume increases, we offer more competitive pricing.
Can I customize the products with my own branding?
Absolutely. We offer customization for colors, logos, packaging, and carton marks. For high-level requirements, we can even develop custom molds.
What is the typical lead time for production?
Samples usually take 2-3 days, while mass production takes approximately 3 weeks. We use reliable carriers like UPS, FedEx, or DHL for small batches, and sea/air/train freight for bulk orders.
What kind of warranty do you provide?
We stand behind our quality and offer a 3 to 5-year warranty on our solar lighting products.