Frequently Asked Questions
Q1. Can I have a sample order for testing?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable, with a sample lead time of approximately 3 days.
Q2. What is the typical lead time for production?
Samples are ready within 3 days. For mass production, the lead time typically requires 2-3 weeks depending on the order volume.
Q3. How are the goods shipped and how long does it take to arrive?
Samples are usually shipped via DHL, UPS, or TNT, taking 3-5 working days. Large formal orders are typically shipped by sea or air freight.
Q4. What types of lighting products do you offer?
Our product range includes LED display arm lights, LED flood lights, LED banner lights, strip lights, and panel lights for exhibitions and displays.
Q5. Do you offer a warranty for your LED products?
Yes, we provide a 2-year warranty on our products to ensure long-term performance and customer satisfaction.
Q6. Is there a minimum order quantity (MOQ)?
The minimum order quantity starts from as low as 1 piece, making it accessible for both small projects and large-scale displays.