Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 3-5 days. Lead time for mass production depends on the quantity of your order.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive. Airline and sea shipping are also optional.
Q5. Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
Q6. How to deal with the faulty products?
A: Our products are produced in a strict quality control system and the defective rate is less than 0.2%. During the guarantee period, we will send new lights or repair the defective units.