❓ Frequently Asked Questions
Are you a manufacturer?
Yes, we have our own factory with over 12 years of R&D and manufacturing experience based on ISO quality management systems since 2007.
Can I have a sample order for Solar Street Light?
Yes, sample orders to test and check quality are welcomed. Mixed samples are acceptable.
What is the lead time for the Solar Street Light?
5-7 days for sample orders, and 15-25 days for mass production orders based on order quantities.
How do you ship the finished products?
Shipping via Sea, Air, or Express (DHL, UPS, Fedex, TNT, etc.) is optional depending on your requirements.
Is it possible to print my logo on the Solar Street Light?
Yes, we provide OEM services. We can help create labels and color boxes according to your specific requirements.
How do you handle defective products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. We offer a 5-year warranty. If any defects occur, provide photos or videos, and we will ship replacement lights.