Professional Profile & Testing
Since its establishment, we have continuously attracted professional lighting talents and fully equipped with advanced production and testing equipment. To ensure every detail meets or exceeds customers' needs, we strive for excellence in various aspects such as research and development of energy storage, renewable resource utilization, and unconventional water source utilization. We also provide consulting services of artificial intelligence public service platforms, software development, and manufacturing of high-performance fibers and composite materials to protect the environment.
Frequently Asked Questions
Q1 What is the delivery time for bulk orders?
It usually takes 10-15 days to manufacture the entire set of outdoor lights. Shipping time depends on the destination port.
Q2 What are your payment terms?
We typically accept T/T: 30% in advance and 70% before shipping. Please contact us for other options.
Q3 What is your sample policy?
We can provide samples, but a sample fee will be charged, which will be refunded when placing bulk orders.
Q4 How long is your warranty period?
Warranty periods vary by product, generally offering 1 year for energy storage battery stations and high-performance lighting.
Q5 What is your after-sales policy?
We include spare parts with bulk orders. If any components fail during the warranty period, we will promptly send replacements for free.
Q6 Can you accept custom-made products?
Yes, we provide special customization for special occasions, such as high-power portable power banks or specific light parameters, without affecting quality.