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Frequently Asked Questions
Q1: Can I have a sample before placing quantity orders?
Yes, we welcome sample orders for testing and quality approval.
Q2: What is the lead time for production?
Samples typically take 3-5 days, while bulk orders require 25-30 days depending on the quantity.
Q3: Is ODM or OEM service accepted?
Yes, we provide full ODM and OEM services to meet your specific project requirements.
Q4: How long is the warranty for your products?
We offer a reliable 2-5 year warranty on our lighting products.
Q5: What are the payment terms?
Our standard terms are a 30% TT deposit, with the remaining 70% balance due before shipment.
Q6: What certifications do these lights have?
Our products are certified with CE, CB, RoHS, IP66, and IK09 ratings from recognized labs.