❓ Frequently Asked Questions
How long does it take for goods to be shipped?
If stocks are available, products deliver in 1 day. Sample orders take 3-5 days; large quantity orders typically depart within 15-20 days after deposit receipt.
Do you have any MOQ limits for orders?
Yes, products can be customized (logo/package printing). MOQ varies depending on the specific product availability.
What is the warranty and how are issues handled?
We provide a 1-5 year warranty. If any problems occur, please contact us directly and our team will work to resolve them immediately.
What is the expected lifespan of these LED lights?
The lifespan depends on the power supply and chip quality. Using premium chips and power drivers, our products serve between 30,000 to 50,000 hours.
How do you ensure product quality?
All raw materials are sourced by professional buyers through a standardized, scientifically controlled Quality Process that is strictly executed for every batch.
Are accessories available for separate purchase?
Yes, all related accessories can be sold separately. Please reach out for further technical details and pricing.