Frequently Asked Questions
Q: Can the label and packaging be customized?
A: Yes, we offer comprehensive customization services for product labels, packaging, and overall design to meet your specific requirements.
Q: What is the monthly production capacity?
A: Our facility has a robust production capacity of approximately 50,000 sets of lighting systems per month.
Q: What is the minimum order quantity (MOQ)?
A: Standard MOQ is 100 pieces, though we are open to accepting smaller sample orders for quality evaluation by professional clients.
Q: How do you guarantee product quality?
A: We employ a professional quality inspection team to minimize defective rates. Furthermore, we provide a complete after-sales support system for all our products.
Q: What is the expected lead time for orders?
A: Sample orders typically take 3-5 days, while bulk orders generally require a lead time of 15-35 days depending on the volume.
Q: What are the standard payment terms?
A: Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance settled before shipment.