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Frequently Asked Questions
Q1: Can the LED neon strip be cut to specific lengths?
Yes, the strip features specific cutting points (e.g., 11.9mm for static white) allowing you to customize the length according to your project requirements.
Q2: Is this product suitable for outdoor installation?
Absolutely. With an IP65 rating and UV-resistant materials, it is designed to withstand outdoor environments and moisture.
Q3: What control systems are compatible for dimming?
Our neon strips are dimmable and compatible with various control systems including PWM, DALI, 0/1-10V, and Triac controllers.
Q4: What is the standard warranty period for your neon flex?
We offer a 5-year warranty on our Lumiopal LED neon strips, ensuring high-quality performance and durability.
Q5: Do you provide samples for testing?
Yes, we offer samples for free so you can verify the quality and lighting effect before placing a bulk order.
Q6: What is the maximum continuous run length?
The standard maximum run length for a single power feed is 5 meters to ensure consistent brightness and avoid voltage drop.