?
Frequently Asked Questions
Can I request a sample order for LED lights?
Yes, we welcome sample orders to test and check the quality. Mixed samples are also acceptable.
What is the expected lead time for orders?
Samples typically require 3-5 working days, while mass production orders generally take 7-10 days.
Is there a Minimum Order Quantity (MOQ)?
We maintain a low MOQ; even 1pc for sample checking is available.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, which typically takes 3-5 days. Airline and sea shipping options are also available.
Can I customize the product with my own logo?
Yes. Please inform us formally before production and confirm the design based on our sample.
What kind of guarantee do you offer for your products?
We offer a 2-5 year warranty on our products, ensuring long-term reliability and performance.