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Frequently Asked Questions
When can I get the quotation?
We usually quote within 8 hours after receiving your inquiry. If you have an urgent project, please notify us in your communication so we can prioritize your request.
How can I get a sample for quality check?
After price confirmation, you can request samples. Sample costs are charged but can be refunded once an order is confirmed and the quantity meets our MOQ.
Why choose our lighting solutions over others?
We feature a workforce of over 200 members for timely delivery, an R&D team with 20+ years of lighting experience, and strategic partnerships with industry leaders. Our products carry CB, CE, ROHS, COC, BIS, SAA, and ETL certifications.
What delivery and payment services do you provide?
We accept various delivery terms (FOB, CFR, CIF, EXW, CIP) and payments (T/T, L/C, Credit Card, PayPal, Western Union) in multiple currencies including USD, EUR, and CNY.
Do you provide ODM/OEM services?
Yes, with over 20 years of experience in the lighting industry, we are fully equipped to provide professional ODM and OEM services to meet customer requirements.
What is the expected delivery date?
Delivery times vary by product. Typically, bulk production takes 15-30 days, while samples are usually prepared within 7-10 days.